My experience with talking to
homeless people is close to zero, so I was clueless on how to communicate with
them. Luckily, I got a little help from a near by gas station clerk in the
beginnings of my research. Helen said she sees hundreds of people without homes
walking past her as they walk to People’s City Mission. She was the one who
introduced me to Gary, who seemed a little off putting at first as he saw me
holding my video camera in one hand and a note pad in the other. I respected
his choice to not be filmed on camera and I went on with my interview. As he
warmed up to me, he asked me why the cops will ticket the pitched tents where
it’s the people’s homes but not the pitched tents of the protestors in front of
the Capitol. Even though the tents are set in a public place, the cops will
ticket the homeless people because of social economic issues, the difference in
class.
This is a video I have created containing interviews I have conducted with a variety of people. It will explore the communication between this culture and how it affects the people around them.
Along with class identity, minority
identity is clearly developed in this culture. It is a sense of belonging to a
nondominant group and it develops in these following stages; unexamined
identity, conformity, resistance and separatism, and integration (Martin &
Nakayama, 2009). The upper class and the middle class tend to not think about
their wealth or where they are going to sleep at night often; where as the
lower class, mostly the homeless, are often aware of their class identity being
different from the majority and develop a sense of class identity earlier than
people who have homes and a job (Martin & Nakayama, 2009). A year ago, Gary
had a job, was happily married and had his beautiful daughter. Then he got a
divorce and his wife took everything from him, even his rights to see his
daughter; on top of that Gary lost his job and ended up at People’s City
Mission. He told me his ex wife and his daughter have no idea he is currently living
at the Mission because he says it’s embarrassing. Gary’s minority identity is
in the beginning stages of developing where it’s characterized by the lack of
exploration of identity.
From the other side of the People’s
City Mission, the staff and the volunteers, the concept of code switching was
explored. It’s a technical term in communication that refers to the phenomenon
of changing languages, dialects, or even accents (Martin & Nakayama, 2009).
People code switch to accommodate the other speakers, to avoid accommodating
others, or to express another aspect of their cultural identity (Martin &
Nakayama, 2009). A.J., a staff of People’s City Mission, explained how this one
woman went through difficult times and doesn’t like it when the staff asks her how
she is doing. She will get offended and react negatively, so the staff avoids
that question to accommodate her. Another woman sees things that seem only real
to her. For example, she’ll claim she’s been sprayed by acid and the staff
can’t deny what she says or else she’ll get very upset. However, they can’t
encourage her either so they adjust to her or ask how did it happen, do you
need medical help? It is important to change languages to accommodate this
culture because they will react negatively.
From my experience as a middle
class college student, I had to apply the code switching concept to accommodate
this culture. Helen, the gas station clerk, observed me and said “No offense
honey but you’ve got too much pride. Just be yourself.” I was not holding any pride;
I was simply just being myself. However, to their eyes I will always be the
middle class college student who has no idea what it’s like to be living in
their culture. The homeless people are considered to be part of the lower
class, however they are not any different from the rest of us. They just want
to be heard and be treated equally as the people with homes, jobs, family, and
friends.
References:
"Homelessness In Lincoln." Lincoln Homeless Coalition. Web. 7 Feb. 2012. <http://www.lincolnhomelesscoalition.org/homelessness-awareness/>.
"Homelessness." Home. Web. 09 Mar. 2012. <http://www.peoplescitymission.org/index.php/about/16-homelessness>.
"Homelessness In Lincoln." Lincoln Homeless Coalition. Web. 7 Feb. 2012. <http://www.lincolnhomelesscoalition.org/homelessness-awareness/>.
Martin, J.N., & Nakayama, T.K.
(2009). Intercultural Communication in
Contexts (5th Edition ed). New York, NY: McGraww-Hill.

